Investigation of the Expectations and Satisfactions of the Partners from Agricultural Credit Cooperatives in Trabzon

Abstract

The main purpose of Agricultural Credit Cooperatives is to meet the credit needs of their partners. In addition to this purpose, meeting the input and home consumption requirements of the partners and marketing the various products grown by the partners are among the objectives. The ability of these cooperatives to perform the expected functions more effectively is directly related to the participation of their members in their activities, and the determination of their expectations and suggestions. For this reason, in this study, it is aimed to determine and comparatively evaluate the expectations and satisfaction of its members regarding the functions and activities of Agricultural Credit Cooperatives. The primary data used in the study were compiled by a survey study conducted with 93 randomly selected partners from 3 Agricultural Credit unit cooperatives in Trabzon. The Wilcoxon Signed Ranks Test was used to statistically test the extent to which the expectations of the partners were met. Most of the surveyed partners care about the attitudes and behavior of the cooperatives towards their members, their following the innovations, their activities on issues such as agricultural input supply, input quality, price policy and extension. The partners generally find Agricultural Credit Cooperatives successful in their activities. However, when a comparative analysis is made with the expectations, it is concluded that the expectations are not fully satisfied.